Return policy
14 Day Money Back Guarantee
We understand that sometimes on the internet you don't get quite the feel for a product as you do, when you see it in the flesh. So if for whatever reason you are not entirely satisfied with your purchase, please contact us within 14-days of the reception of the mirror and we will offer you a refund or an exchange. Please take note of the following:
- Product must be returned with all its content/accessories, and in its original box and packaging intact.
- Once the mirror is installed & fitted to the wall, returns are not accepted. For all returns and exchanges, the mirror must be unused and in its original box and packaging.
- The original shipping cost will not be refunded.
- The return shipping cost will be at the expense of the customer.
- A cancellation/refund will not be honoured, if a product is returned without contacting us first.
Inspection upon Reception of the Mirror
Upon reception of the mirror, it is very important to inspect the mirror immediately and thoroughly.
- It is important to inform us of any potential damages prior to installation of the mirror. Once a mirror is displaced, installed & fitted to the wall, damage claims will not be warranted.
- You must contact us within 14-days of the reception of the mirror for a refund or an exchange. Damaged mirror claims will not be warranted beyond the 14-days claim period.
We understand that sometimes on the internet you don't get quite the feel for a product as you do, when you see it in the flesh. So if for whatever reason you are not entirely satisfied with your purchase, please contact us within 14-days of the reception of the mirror and we will offer you a refund or an exchange. Please take note of the following:
- Product must be returned with all its content/accessories, and in its original box and packaging intact.
- Once the mirror is installed & fitted to the wall, returns are not accepted. For all returns and exchanges, the mirror must be unused and in its original box and packaging.
- The original shipping cost will not be refunded.
- The return shipping cost will be at the expense of the customer.
- A cancellation/refund will not be honoured, if a product is returned without contacting us first.
Inspection upon Reception of the Mirror
Upon reception of the mirror, it is very important to inspect the mirror immediately and thoroughly.
- It is important to inform us of any potential damages prior to installation of the mirror. Once a mirror is displaced, installed & fitted to the wall, damage claims will not be warranted.
- You must contact us within 14-days of the reception of the mirror for a refund or an exchange. Damaged mirror claims will not be warranted beyond the 14-days claim period.